Privacy Policy — jili333

Introduction

jili333 ("we", "us", "our", "the Platform") operates the online gaming platform accessible at jili333.lat and associated subdomains. In providing our services to Members across Malaysia — including players in Kuala Lumpur, Penang, Johor Bahru, Kota Kinabalu, and beyond — we necessarily collect and process certain categories of personal data.

This Privacy Policy applies to all personal data processed by jili333 in connection with the operation of the platform, including data collected through the website, account registration process, KYC verification, payment transactions, customer support interactions, and automated platform analytics.

This policy should be read in conjunction with jili333's Terms and Conditions, which govern the broader relationship between jili333 and its Members. Terms used but not defined in this policy have the meanings given to them in the Terms and Conditions.

Personal Data We Collect

jili333 collects the following categories of personal data from Members and prospective Members:

How We Collect Personal Data

jili333 collects personal data through the following means:

• Direct provision by the Member: Data you provide when registering an account, completing KYC verification, initiating a deposit or withdrawal, contacting customer support, or participating in a survey or promotion;
• Automated collection: Technical data collected automatically through cookies, web beacons, server logs, and platform analytics tools when you access and use the jili333 platform;
• Third-party verification services: Identity verification data returned by KYC and anti-money laundering (AML) screening providers that jili333 engages to verify Member identities;
• Payment processors: Transaction confirmation data returned by payment gateways including FPX, Touch 'n Go eWallet, DuitNow, Boost, GrabPay, and banking partners;
• Device and browser signals: Geolocation data (at city/region level), device fingerprinting signals used for fraud prevention and responsible gaming enforcement.

Purpose of Processing

jili333 processes personal data for the following purposes:

• Account management: Creating, maintaining, and managing Member accounts, including authentication and access control;
• Service delivery: Providing sportsbook, live casino, slots, virtual casino, and Lottery 4D services in accordance with the Terms and Conditions;
• Identity verification (KYC): Verifying Member age (21+ requirement), identity, and eligibility as required by our operating obligations;
• Payment processing: Processing deposits and withdrawal requests, reconciling financial transactions, and maintaining accounting records;
• Fraud prevention and AML compliance: Monitoring for suspicious account activity, multiple account detection, payment fraud, and money laundering;
• Responsible gaming: Applying and enforcing deposit limits, loss limits, self-exclusion, and other responsible gaming tools set by the Member or applied by jili333 under its duty of care obligations;
• Customer support: Responding to Member inquiries, resolving disputes, and improving service quality based on support interaction data;
• Platform improvement: Analysing aggregated usage data to improve platform performance, game selection, and user experience;
• Marketing communications: Sending promotional emails, bonus notifications, and platform updates to Members who have opted in to marketing communications. Members may opt out at any time.

Legal Basis for Processing

jili333 processes personal data on the following legal bases:

• Contractual necessity: Processing required to perform the jili333 Member agreement, including account management, service delivery, and payment processing;
• Legal obligation: Processing required to comply with applicable legal obligations, including KYC/AML requirements, age verification, and regulatory reporting;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming enforcement, where jili333's legitimate interests are not overridden by the Member's privacy rights;
• Consent: Processing for direct marketing communications, where consent has been given by the Member at registration or subsequently. Consent may be withdrawn at any time without affecting prior processing.

Data Sharing & Disclosure

jili333 does not sell, rent, or trade personal data to unaffiliated third parties for commercial marketing purposes. We may share personal data with the following categories of recipients, strictly for the purposes identified in Section 4:

• KYC and identity verification providers: Third-party identity verification services used to confirm Member identity, age, and document authenticity;
• Payment processors: Banks, e-wallet operators (including Touch 'n Go, Boost, GrabPay, DuitNow), and FPX as required to process financial transactions;
• Game content providers: Software studios whose games are integrated into the jili333 platform (including JILI, PG Soft, Pragmatic Play, Evolution Gaming) receive session data necessary to operate their games within the platform;
• IT infrastructure and cloud service providers: Third-party hosting, database, and CDN service providers who process data on jili333's behalf under data processing agreements;
• Fraud prevention and AML service providers: Third-party screening services used to detect suspicious activity, politically exposed persons, and sanctions list matches;
• Regulatory and law enforcement authorities: Where required by applicable law or by a valid legal request, jili333 will disclose personal data to competent authorities.

International Data Transfers

Some of the third-party service providers engaged by jili333 may be located in, or may process data in, jurisdictions outside Malaysia. Where personal data is transferred internationally, jili333 takes steps to ensure that appropriate safeguards are in place, including contractual clauses that require receiving parties to protect the data to a standard equivalent to the protections applied within jili333's operating jurisdiction.

Members who have concerns about the international transfer of their data may contact jili333's data privacy team using the contact details in Section 15 of this policy.

Data Retention

jili333 retains personal data for as long as is necessary for the purposes for which it was collected, taking into account applicable legal obligations and our legitimate operational needs. The following general retention periods apply:

• Active account data: Retained for the duration of the Member's active relationship with jili333, plus a minimum of 5 years following account closure;
• KYC and identity verification records: Retained for a minimum of 5 years following account closure or the last transaction date, as required for AML compliance;
• Financial transaction records: Retained for a minimum of 7 years following the transaction date;
• Customer support records: Retained for 3 years from the date of the last support interaction;
• Marketing preference data: Retained until the Member withdraws consent or closes their account.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with jili333's data lifecycle management procedures.

Cookies & Tracking Technologies

jili333 uses cookies and similar tracking technologies on the platform for the following purposes:

• Essential cookies: Required for the platform to function correctly, including session authentication, login state management, and security tokens. These cookies cannot be disabled without affecting platform functionality;
• Functional cookies: Used to remember Member preferences such as language settings, display options, and saved game favourites;
• Analytics cookies: Used to collect aggregated, anonymised data about how Members interact with the platform, enabling jili333 to improve performance, navigation, and game discovery;
• Fraud prevention cookies: Used to detect suspicious device patterns and prevent unauthorised account access.

Members may manage their cookie preferences through their browser settings. Please note that disabling certain cookies may affect the functionality and performance of the jili333 platform.

Your Data Rights

Subject to applicable law and certain conditions, Members have the following rights with respect to their personal data held by jili333:

• Right of access: The right to request a copy of the personal data jili333 holds about you;
• Right of rectification: The right to request correction of inaccurate or incomplete personal data;
• Right of erasure: The right to request deletion of your personal data, subject to jili333's legal obligations to retain certain records;
• Right to restrict processing: The right to request that jili333 restricts the processing of your data in certain circumstances;
• Right to data portability: The right to receive your personal data in a structured, machine-readable format where technically feasible;
• Right to object: The right to object to processing based on legitimate interests or for direct marketing purposes;
• Right to withdraw consent: Where processing is based on consent, the right to withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact jili333's data privacy team using the contact details in Section 15. jili333 will respond to all data rights requests within 30 calendar days. Identity verification will be required before any data rights request is processed.

Children & Underage Users

Age verification is a mandatory step in the jili333 account registration and KYC process. Where jili333 discovers or has reason to believe that a Member is under the age of 21, the account will be immediately suspended, all funds will be frozen pending investigation, and the data of the underage individual will be flagged and handled in accordance with applicable child protection obligations.

If you are the parent or guardian of a person who you believe has registered with jili333 while underage, please contact our support team immediately.

Security Measures

jili333 implements technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between the Member's device and jili333's servers;
• Encryption at rest for sensitive data including KYC documents and financial records;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Two-factor authentication available for all Member accounts;
• Regular independent security audits and penetration testing of platform infrastructure;
• Automated anomaly detection systems monitoring for suspicious account activity and potential data breaches.

In the event of a personal data breach that is likely to result in risk to Member rights, jili333 will notify affected Members and, where required, relevant regulatory authorities within the timeframes required by applicable law.

Third-Party Content & Links

The jili333 platform may contain references to third-party game studios and their content. jili333 is not responsible for the privacy practices of third-party studios or service providers. Members who interact directly with third-party services are encouraged to review those parties' own privacy policies.

jili333 does not embed third-party advertising networks or allow third-party tracking pixels to operate on the platform for the purpose of behavioural advertising directed at Members.

Changes to This Privacy Policy

jili333 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, jili333 will:

• Update the "Last Updated" date at the top of this policy;
• Display a prominent notification within the platform dashboard for a period of no less than 7 days following the effective date of the change;
• Send an email notification to the Member's registered email address where the change materially affects the Member's data rights or jili333's data practices.

Continued use of the jili333 platform following notification of a change constitutes acknowledgement of the revised Privacy Policy. Members who do not accept a material change may close their account by contacting jili333 support.

Contact — Data Privacy Enquiries

For questions, data rights requests, or concerns relating to this Privacy Policy or jili333's data practices, please contact the jili333 data privacy team through the following channels:

• Email: support@jili333.lat (subject line: "Data Privacy Request")
• Live Chat: Available 24/7 from the jili333 platform dashboard. Please identify your query as a data privacy matter.
• Written correspondence: Data Privacy Team, jili333, jili333.lat